Code of Conduct

Inter-Lake Mortgage Company, LLC
and its associates are concerned that the dependability, worth, prosperity, and future of the Mortgage Industry depends upon the honor and integrity of all persons engaged in the business.

Each member of this association agrees to observe and maintain the following standards of conduct in dealing with all potential customer and their families:

• Treat all clients with respect and dignity.
• Protect the client’s privacy and confidentiality and not distribute personal financial information to any third party without permission from the client.
• Encourage clients to discuss the loan transaction with family members and/or other trusted advisors.
• Inform clients and assist each client to determine the program most suitable for his or her needs.
• To disclose rate, term, lock-in and closing cost within 3 days of taking your application.
• We employ and do business with individuals found to be of good moral character.
• We make a good-faith effort resolve concerns from potential customers and families about the processing of their loan.
• We do not do any loans that don’t benefit our customers.

www.Inter-Lake-Lending.Com
RD Bailey, President/Owner
(616) 301-1811
(616) 301-2447